Last updated: May 1, 2026
Carrb is offered to users in Nigeria. These Terms apply to all Carrb-branded products and services you use in Nigeria, including without limitation: the Carrb rider mobile application, the Carrb driver mobile application, the Carrb driver web portal, related websites, and any updates or additional Carrb services (collectively, the “Services”).
The Services are operated by Taxzee Inc. (“Company,” “we,” “us,” or “our”), unless you separately agree otherwise in writing.
By creating an account, downloading or using any app, or otherwise accessing the Services, you agree to these Terms. If you do not agree, do not use the Services.
1.1 You must be at least 18 years of age, ordinarily resident in Nigeria, and able to enter into a binding contract under Nigerian law to use the Services as a rider or driver, unless applicable Nigerian law requires a higher minimum age.
1.2 You agree to provide accurate, current, and complete registration information and to keep it updated.
1.3 You are responsible for safeguarding your credentials and for all activity under your account. Notify us promptly at carrbservices@gmail.com if you suspect unauthorized access.
1.4 We may refuse registration, suspend, or terminate accounts that violate these Terms or pose risk to users, the public, or the Services.
2.1 The Services provide a technology platform that enables riders to arrange transportation with independent third-party drivers who use the Services. Company is not a transportation carrier, taxi or limousine service, employer of drivers, or agent of drivers or riders unless expressly stated in a separate written agreement.
2.2 Drivers are independent providers. Any transportation is a direct agreement between the rider and the driver. Company does not guarantee the quality, safety, or legality of trips, driver conduct, or vehicle condition beyond what is expressly stated in these Terms or required by law.
2.3 Fares, promotions, wait times, driver availability, and service areas may change. We may modify or discontinue features with or without notice where permitted by law.
3.1 Subject to these Terms, we grant you a limited, non-exclusive, non-transferable, revocable license to use the Services for personal or, for drivers, commercial use directly related to providing rides through the platform.
3.2 You agree not to:
3.3 We may investigate violations and cooperate with law enforcement. We may remove content or restrict access without prior notice where we reasonably believe it necessary for safety, legal compliance, or platform integrity.
4.1 Payments for rides and related charges may be processed through in-app wallet features, third-party payment processors, or other methods we make available. By adding funds or authorizing payment, you authorize us and our payment partners to charge your selected payment method.
4.2 Pricing, fees, commissions, taxes, surcharges, and platform fees may apply and can change. You are responsible for reviewing charges before confirming a trip when the Services display them.
4.3 Refund and dispute rules may be described in the app or in separate policies. Chargebacks or payment disputes may result in account suspension.
4.4 Third-party payment processors have their own terms and privacy policies. Company is not responsible for their acts or omissions.
5.1 The Services rely on precise location, maps, routing, notifications, and related device capabilities. You are responsible for granting or revoking permissions through your device settings.
5.2 Map data, routing, and geocoding may be provided by third parties (for example, Google). Your use of those features is also subject to the applicable third-party terms.
6.1 You may submit text, images, documents, profile information, chat messages, ratings, feedback, and other materials (“User Content”) through the Services.
6.2 You retain ownership of your User Content. You grant Company a worldwide, non-exclusive, royalty-free license to use, reproduce, modify, display, distribute, and create derivative works from User Content solely to operate, improve, promote, and secure the Services, comply with law, and enforce these Terms.
6.3 You represent that you have the rights to submit User Content and that it does not violate third-party rights or law. We may remove User Content that we believe violates these Terms or law.
7.1 Company respects intellectual property rights. If you believe material on the Services infringes your copyright under Nigerian law, you (or your agent) may send a written notice of claimed infringement that substantially includes:
7.2 Send copyright notices to:
We may accept notices that substantially comply with applicable Nigerian law or other lawful processes; use the contact above unless we publish a different one.
7.3 Upon receipt of a valid notice, we may remove or disable access to the material and may notify the user who posted it. We may terminate accounts of repeat infringers in appropriate circumstances.
7.4 If you believe material was wrongly removed, you may submit a written response under applicable Nigerian law, including your contact information, identification of the removed material and its prior location, a good-faith statement that the material was removed by mistake or misidentification, and your signature (or electronic equivalent where permitted).
7.5 Company may pass notices to the other party, to regulators as required, or as otherwise permitted by law. Submitting false notices or counter-notices may expose you to liability.
The Services may integrate with or link to third-party services (including cloud infrastructure, authentication, maps, analytics, crash reporting, messaging, and payment providers). Those services are governed by their own terms and privacy policies. Company does not control and is not responsible for third-party services except as required by law.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. COMPANY DOES NOT WARRANT THAT THE SERVICES WILL BE UNINTERRUPTED, ERROR-FREE, OR FREE OF HARMFUL COMPONENTS.
To the extent Nigerian law does not allow certain disclaimers, those disclaimers may not apply to you.
TO THE MAXIMUM EXTENT PERMITTED BY LAW:
10.1 COMPANY AND ITS AFFILIATES, OFFICERS, DIRECTORS, EMPLOYEES, AND AGENTS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, DATA, GOODWILL, OR OTHER INTANGIBLE LOSSES, ARISING OUT OF OR RELATED TO YOUR USE OF THE SERVICES OR ANY TRANSPORTATION ARRANGED THROUGH THE SERVICES.
10.2 COMPANY'S AGGREGATE LIABILITY FOR ANY CLAIM ARISING OUT OF OR RELATED TO THE SERVICES OR THESE TERMS WILL NOT EXCEED THE GREATER OF (A) THE AMOUNTS YOU PAID TO COMPANY FOR THE SERVICES IN THE TWELVE (12) MONTHS BEFORE THE CLAIM OR (B) ONE HUNDRED THOUSAND NIGERIAN NAIRA (NGN 100,000), UNLESS APPLICABLE NIGERIAN LAW REQUIRES A DIFFERENT CAP.
10.3 THE LIMITATIONS APPLY WHETHER THE CLAIM IS IN CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY, OR OTHERWISE, EVEN IF COMPANY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
10.4 NOTHING IN THESE TERMS LIMITS LIABILITY THAT CANNOT BE LIMITED UNDER APPLICABLE NIGERIAN LAW, INCLUDING LIABILITY FOR GROSS NEGLIGENCE, WILLFUL MISCONDUCT, OR PERSONAL INJURY CAUSED BY COMPANY'S WILFUL OR RECKLESS ACTS WHERE PROHIBITED BY LAW.
You agree to defend, indemnify, and hold harmless Company and its affiliates, officers, directors, employees, and agents from and against any claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys' fees) arising out of or related to (a) your use of the Services, (b) your breach of these Terms, (c) your User Content, (d) your violation of law or third-party rights, or (e) transportation you provide or receive in connection with the platform, except to the extent caused by Company's willful misconduct.
12.1 These Terms are governed by the laws of the Federal Republic of Nigeria, without regard to conflict-of-law rules, except where mandatory Nigerian consumer protection law applies.
12.2 BEFORE FILING A CLAIM, YOU AGREE TO TRY TO RESOLVE DISPUTES INFORMALLY BY CONTACTING carrbservices@gmail.com.
12.3 Subject to non-waivable rights under Nigerian law, you and Company agree that the courts of Nigeria have exclusive jurisdiction to resolve any dispute arising out of or relating to these Terms or the Services, and you consent to venue in courts located in Nigeria.
12.4 Nothing in these Terms limits any non-waivable rights you may have as a consumer under Nigerian law.
13.1 If you downloaded an app from the Apple App Store, you acknowledge that Apple is not responsible for the Services or content, has no obligation to provide maintenance or support, and is not responsible for addressing any claims relating to the Services. Apple and its subsidiaries are third-party beneficiaries of these Terms solely for enforcing this Section 13.1, where required by Apple's licensed application end user license agreement.
13.2 If you downloaded an app from Google Play, Google may be a third-party beneficiary of certain provisions required by Google Play's developer policies, to the extent applicable.
We may modify the Services or these Terms. We will post updated Terms and update the “Last updated” date where practical. If changes are material, we may provide additional notice (for example, in-app or by email). Continued use after the effective date constitutes acceptance unless applicable law requires a different process (such as explicit consent for certain changes).
You may stop using the Services at any time. We may suspend or terminate your access for conduct that violates these Terms, creates risk, or where we are required to do so by law. Provisions that by their nature should survive termination (including ownership, disclaimers, limitations of liability, indemnity, dispute provisions, and copyright-related provisions) will survive.
End of terms and conditions